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Get the Human + AI advantage
Dialworks records every interaction and creates meaningful intel for your sales and support agents. Each call is scored first by mock customers as well as our AI engine to help you understand exactly what your agent’s strengths and weaknesses are.
Make training more data driven
Track learning progress
Curate and track the learning path of each agent and track their progress with every call.
Analyze simulation calls for winning behaviours and red flags, resolve common gaps.
Get actionable data
Unearth qualitative metrics, don’t just get scores get a break down of each attribute.
Drill down on performance
Use custom moment detection and sentiment analysis to assess every aspect of their pitch
Integrate human feedback and AI capabilities to augment your insights.
Unlock growth opportunities
Enhance your training, coaching, and hiring processes and unlock growth.
Supercharge your hiring, training, and coaching infra
Managers can optimize their rep hiring and training processes with call and training data that gives a picture of real world performance. Now design custom mock call templates, measure the team's performance in simulated environments, use AI to get intel at scale, and build a team that smashes all sales and customer service goals.
More power features
Build your dream sales and support team with our powerful training tools.